Terms
Short, because the rules are simple.
The service
The Restored Network provides a free account for a family to organize a loved one's journey through the federal system: checklists, a document vault, a credit estimator, drafted letters and a curated directory. There is no paid plan and no payment is ever requested.
Not legal advice
Everything here is information and logistics. This is information, not legal advice. Ask your attorney. We never guarantee any outcome, including release dates, credits, designation or program eligibility, and we never suggest misrepresenting eligibility for any program.
You send every message
The platform drafts letters and emails. It never sends, relays, forwards or receives messages to or from an incarcerated person. You send what you choose, through your own accounts, and you are responsible for following the facility's rules.
No money
We never hold, move or request money. Money pages only link to official BOP channels.
Directory and partners
Listings are added and approved by Restored Network. Organizations and people named are planned partners or example referrals, with no affiliation implied, unless a listing is marked verified. Partners are independent; we do not control or guarantee their services. An introduction is a message you choose to send; what follows is between you and the partner.
Your account
Keep your sign-in private. Invite helpers you trust; they can see the whole case. The case owner may archive or delete the case at any time. We may close accounts that misuse the service.
Changes and contact
We may update these terms; the current version is always on this page. Questions go to [email protected].